Solution manual for IT Strategy 2nd edition by James D. McKeen, Heather Smith

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Solution manual for IT Strategy 2nd edition by James D. McKeen, Heather Smith

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Description Solution manual for IT Strategy 2nd edition by James D. McKeen, Heather Smith Table of Contents Section I: Delivering Value with IT Chapter 1: Developing and Delivering on the IT Value Proposition Chapter 2: Developing IT Strategy for Business Values Chapter 3: Communicating with Business Managers Chapter 4: Building a Strong Relationship with the Business Chapter 5: Developing IT Professionalism Section I Mini-Cases Delivering Business Value with IT at Hefty Hardware Investing in TUFS IT Planning at ModMeters Section II: IT Governance Chapter 6: Information Management: The Nexus of Business and IT Chapter 7: The IT Budgeting Process Chapter 8: Creating and Evolving a Technology Roadmap Chapter 9: Delivering IT Functions: A Decision Framework Chapter 10: IT Sourcing Chapter 11: Application Portfolio Management Section II Mini-Cases Building Shared Services at RR Communications Creating a Process-Driven Organization at AgCredit IT Investment at North American Financial Section III: Information-Enabled Innovation Chapter 12: Strategic Experimentation with IT Chapter 13: Enabling Collaboration with IT Chapter 14: Social Computing: How Should it be Managed? Chapter 15: Information Delivery: IT’s Evolving Role Chapter 16: Master Data Management Section III Mini-Cases Information Management at Homestyle Hotels Innovation at International Foods CRM at Minitrex Customer Service at Datatronics Section IV: IT Capability Management Chapter 17: Developing IT Capabilities Chapter 18: Building Better IT Leaders from the Bottom Up Chapter 19: Managing IT-based Risk Chapter 20: The Identity Management Challenge Chapter 21: Linking IT to Business Metrics Section IV Mini-Cases Leveraging IT Vendors at SleepSmart Project Management at MM Managing Technology at Genex Fuels

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