Test bank for Human Relations Interpersonal, Job-Oriented Skills, Fourth Canadian Edition 4th edition by Andrew J. DuBrin

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Test bank for Human Relations Interpersonal, Job-Oriented Skills, Fourth Canadian Edition 4th edition by Andrew J. DuBrin

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Description Test bank for Human Relations Interpersonal, Job-Oriented Skills, Fourth Canadian Edition 4th edition by Andrew J. DuBrin Table of contents Chapter 1 A Framework for Interpersonal Skill Development Chapter 2 Understanding Individual Differences Chapter 3 Building Self-Esteem and Self-Confidence [NEW] Chapter 4 Interpersonal Communication Chapter 5 Interpersonal Skills in the Digital World [NEW] Chapter 6 Developing Teamwork Skills Chapter 7 Group Problem-Solving and Decision-Making Chapter 8 Cross-Cultural Relations and Diversity Chapter 9 Resolving Conflicts with Others Chapter 10 Becoming an Effective Leader Chapter 11 Skills for Motivating and Helping Others Chapter 12 Positive Political Skills Chapter 13 Customer Satisfaction Skills Chapter 14 Enhancing Ethical Behaviour Chapter 15 Personal Productivity and Stress Management Chapter 16 Job Search and Career Management Skills

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